Services

Seeking to optimize your institution or organization’s marketing & communications strategy?

We will collaborate with you to gain a deep understanding of your current market landscape and provide marketing and communications solutions that align with your strategic goals, ensuring your brand is represented to the highest standards.

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Wanting to improve service within your institution or organization?

We provide the following services to institutions and organizations:

• Program Management
• Strategic and operational reviews
• Strategic enrolment management planning (recruitment and retention)
• Business process analysis and redesign
• Policy development
• Operational standards development

Our higher education expertise means you receive customized expert support geared to your needs.

Want to learn more about increasingly mobile students?

DCC Inc. offers clients extensive higher education expertise in policies and practices that support the mobile learner. Sample areas of expertise include governance, policy, program management for large scale technology projects, admissions, enrolment management, systems and student data exchange.

Looking to make changes across several institutions and organizations?

DCC Inc. offers provincial and national level research, program management and consulting to institutions, organizations and governments. As two examples, the firm’s founder is the executive lead for the ARUCC MyCreds™ | MesCertif™ National Network, a national, bilingual, data exchange highway and learner credential wallet environment to support students and graduates of colleges and universities, a first of its kind in Canada. Joanne was also the lead consultant and primary author for Canada’s first national level, bilingual standards guide called the ARUCC PCCAT National Transcript and Transfer Guide.

Supports provided include program management, sector-wide consultation expertise, provincial or national research studies and expert keynote and workshop leadership and facilitation. The team delivers supports across multiple sectors and levels – provincially, nationally and internationally.

DCC Inc. offers services for large scale projects at the strategic and operational levels.

Interested in improving your team’s capacities and competencies?

We can help your team grow their knowledge of strategic enrolment management and the higher education context and develop their personal leadership competencies at the same time.

Joanne Duklas is a leader in the Canadian higher education community with several years experience leading large organizations and teams involved in recruitment, admissions, retention and registrarial student service delivery. She holds a Master’s in Business Administration specializing in organizational behaviour. She is formerly certified to deliver career related assessments to help people evolve their leadership competencies.

Building organizational excellence requires individual excellence.